Collection costs

We have return labels for most of the European countries.

Return costs will be deducted from the return and may vary by country.

Territories with availability of pre-paid labels Cost
Mainland Spain and the Balearic Islands FREE
Canary Islands Not available*
Portugal, France, Belgium, Italy, Germany €9
Holland, Austria, Ireland €11
Luxembourg, Denmark, Poland, Czech Republic €15
Sweden, Finland, Hungary, Slovakia, Greece €18

The customer is free to use the prepaid label service (cost detailed in the table above), or send the merchandise using the shipping system of their choice to the following address:

GXO Logistics | Returns BIGBLUE BELI
C/ la Picota n°4 ship B, Montepino
Pol. Ind. City of Transport


*Unfortunately we cannot offer labels for returns from the Canary Islands. Please send the returned goods to the address indicated above. We recommend using a tracking service to ensure merchandise is not lost.