1. SHIPPING COSTS
FREE SHIPPING for orders over €49 in the Peninsula, the Balearic Islands and the Canary Islands . For smaller orders the shipping cost is €4.50.
FREE SHIPPING FROM
|Canary Islands||7-10 Business Days||€4.50||€49|
|Canary Islands||5-7 Business Days||€11||€130|
|Ceuta, Melilla||20 Business Days||€5.50||€70|
2-3 Business Days
|RUSSIA||6-12 Business Days||€10||€130|
|REST OF THE WORLD||
2-3 Business Days
2. ORDER PREPARATION TIME
All orders received before 1:00 p.m. Monday through Friday are processed and placed in the hands of the courier company that same day. Orders placed after 1:00 p.m., or on non-working days or weekends, will be prepared and shipped the next business day.
3. SHIPPING COUNTRIES
We ship to most countries around the world. If you're having trouble purchasing, please contact us at email@example.com and we'll figure out how to get it to you!
4. CAN I EXTEND OR CHANGE MY ORDER ONCE IT IS CONFIRMED?
Yeah! You can change or extend your order if it has not yet left our offices. To do this, you must send an email to firstname.lastname@example.org or call us at +34 660 373 779 and we will make the changes you indicate.
5. TRACKING MY ORDER
Once your order leaves our facilities you will receive 2 emails:
1- From Believe Athletics to inform you that your item has been shipped and provide you with a tracking number and link.
2- From the courier company in which they will also provide you with a link to manage your delivery preferences ( you do not need to do anything unless you need one of the special delivery options detailed in section 6 below).
6. DELIVERY PREFERENCES
Our Premium Courier Service offers various delivery options depending on your time availability and preferences:
HOW DOES IT WORK?
7. CUSTOMS COSTS AND IMPORT FEES
If you are within the European Union your purchases are free of customs costs and import taxes , except:
- Canary Islands: Purchases made from the Canary Islands are subject to payment of taxes, which vary depending on the value of the merchandise. Therefore, when the product arrives at customs, the Canary Islands authorities will contact you by phone to inform you of the exact price to pay.
- Ceuta and Melilla: Purchases made from Ceuta and Melilla are subject to the payment of the IPSI, which varies depending on the value of the merchandise. Therefore, when the product arrives, the local authorities will contact you by phone to inform you of the exact price to pay.